We Tried to Warn You: Innovations in Leadership for the Learning Organization; User Experience, Product Management, Strategy, and the Logic

Jones, Peter H.

Buy at Amazon

This book was written as a response to the positive and heartening reception to a series of articles published (online and print) on innovative interventions in organizations. The core message of We Tried to Warn You is that every day, micro-failures of communication and their cover-ups can accumulate, and enable a network of decisions that lead to systemic-level failures of organizations. I report on first hand experiences as an organizational participant, and more recently as a design/manageme